1. Achieving service excellence :
پدیدآورنده : Myron D. Fottler, Robert C. Ford, Cherrill P. Heaton.
کتابخانه: Center and Library of Islamic Studies in European Languages (Qom)
موضوع : Customer relations.,Medical care-- Customer services.,Patient satisfaction.,Anthropology, Education, Sociology and Social Phenomena.,Attitude to Health.,Clinical Competence.,Comprehensive Health Care.,Consumer Behavior.,Delivery of Health Care.,Disciplines and Occupations.,Education.,Educational Measurement.,Efficiency, Organizational.,Health Care Evaluation Mechanisms.,Health Care Quality, Access, and Evaluation.,Health Occupations.,Health Services Administration.,Organization and Administration.,Patient Acceptance of Health Care.,Patient Care Management.,Patient Satisfaction.,Primary Health Care.,Professional Competence.,Public Relations.,Quality Assurance, Health Care.,Quality of Health Care.,Customer relations.,Health & Biological Sciences.,MEDICAL-- Administration.,MEDICAL-- Practice Management & Reimbursement.,Medical Professional Practice.,Medicine.,Patient satisfaction.
رده :
R727
.
F684
2010eb
2. Creating value for customers: designing and implementing a total corporate strategy
پدیدآورنده : Band, William A.
کتابخانه: Central Library and Information Center of Ferdowsi University of Mashhad (Khorasan Razavi)
موضوع : ، Customer services,Consumer satisfaction,، Quality assurance
رده :
HF
5415
.
5
.
B36
1991
